FAQ
The quick answers. Still stuck? Use the contact form.
THE BASICS
What does TubeBite actually do?
You follow YouTube channels you care about. Every time one of those channels publishes a new video, we generate an AI summary — a write-up, the main points with timestamps, a detailed analysis, and tagged topics. You can read the bite on the site, search the archive, and get bites by email.
Are these transcripts?
No. We use the video's captions as the input, but what we deliver is an AI summary — structured, condensed, with highlights and timestamps. If you want the raw transcript, YouTube already provides one on the original video.
Which videos do you cover?
Whatever channels our users add. The scheduler checks tracked channels every 3 hours for new uploads. If a video has captions and is in a language we support, we'll generate a bite for it.
ACCURACY & AI
Are the summaries accurate?
Mostly — but not always. Summaries are produced by a large language model from the video's captions, and AI gets things wrong: misattributed quotes, missed nuance, hallucinated numbers, the occasional flat contradiction. Treat each bite as a starting point and watch the original video before relying on anything important.
Whose opinions do summaries reflect?
The AI's interpretation of the video. They are not the views of TubeBite, the creator, or YouTube. We don't endorse, fact-check, or curate the underlying videos — we just compress them.
Can I report a bad summary?
Yes — send the link via the contact form. If a summary is materially wrong (or a creator wants their channel removed), we'll act on it.
PRICING & BILLING
How much does it cost?
There's a free tier (3 channels, weekly digest, summaries unlock once they're 14+ days old) and three paid tiers (Starter, Pro, Unlimited) with more channels and instant delivery. See the pricing page for current numbers.
Can I cancel any time?
Yes. Open the billing portal, click cancel, and you keep access until the end of your current period. No phone calls, no retention dance.
Do you give refunds?
We have a refund policy covering billing errors, accidental yearly renewals, and the EU/UK 14-day cooling-off window for first purchases. We don't do partial refunds for unused time on a normal cancellation.
What shows up on my card statement?
The descriptor reads TUBEBITE.CC (or TUBEBITE on banks that truncate). If you see a charge you don't recognise, reach out via the contact form before opening a chargeback — it's almost always faster to fix it directly.
DATA & PRIVACY
What data do you keep on me?
Your Google account name and email, the channels you follow, your email-frequency preferences, and Stripe billing metadata. We never see your card number. Full breakdown on the privacy page.
I'm in the EU — what about GDPR?
GDPR applies — you can request access, correction, or deletion of your data at any time via the contact form, using the address on your account.
Do you offer a Data Processing Agreement (DPA)?
Yes. If you're a business and need a signed DPA before subscribing, request one via the contact form and we'll send our template.
How do I delete my account?
Submit a deletion request via the contact form using the address on your account and we'll delete it (typically within 30 days). Active subscriptions are cancelled at the same time. Note: previously-published summary pages are about the underlying videos, not about you, and we don't take those down on account deletion.
MISC
I'm a creator — can I remove my channel?
Yes. Submit a removal request via the contact form using a channel-verifiable address (one listed on the channel itself, or a reply via the channel's contact form), and we'll remove the channel and its bites from the site.
Are you affiliated with YouTube?
No. We use the public YouTube Data API and the public captions on each video. We are not endorsed by, sponsored by, or otherwise connected to YouTube or Google beyond being an API consumer.
Where are you based?
The service is operated from the USA and used worldwide. International data transfers are covered by the appropriate Standard Contractual Clauses — see the privacy page.